Technical Support

At Henley we aim to give the best customer support possible. Ideally you should call us and talk to one of our team; we know what we are doing, we're friendly and we like to help. However, the links below may be of further help, particularly for turntable, cartridge or set-up issues if our offices are closed.

If what you're looking for isn't featured below, check out our Services section for more information on Cartridges (including info on Ortofon's Cartridge Exchange Scheme), Turntables and more.

Our office hours are Monday - Friday, 9am-5pm. You can contact us between these hours on +44 (0)1235 511 166. If you would like to speak to someone out of hours, please get in touch via the Contact Form, or email us at

Unfortunately we are only able to help with UK-based customers.

        Cartridge Support  Turntable Support    

        Set-Up Videos  Articles  Cartridge & Tonearm Database (external link)  USB Support

            Listen to Vinyl in Audacity  

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