Click & Collect
Click & Collect is the new way for you to buy the latest Hi-Fi equipment available through www.henleydesigns.co.uk. Almost our entire product catalogue can be purchased in this fresh and innovative way. So rather than simply being sent a box, we want you to learn everything you need to know about your latest purchase by picking it up from your local skilled retailer. They can help you set it up, talk to you about your wider system, and make sure you have everything you need to get the most out of your new gear.
How it Works
Step 1: Choose your Product
Navigate the Online Shop to make your selection. Take advantage of all of the resources we have available by also looking at the ‘More Info/Downloads’ section. For most of our products we have downloadable brochures and User Manuals, which can be a great way of helping your search for the right bit of kit.
Step 2: Select ‘Click & Collect’
When you’ve made your selection, select ‘Click & Collect’ at the bottom of the Shop page (and your quantity, should you require multiple pieces).
Some of our smaller items and spare parts are available to purchase directly through us. So when you click ‘Buy Now’, you’ll be taken through a different process...
Step 3: Checkout
Once you’ve made all your selections, go to ‘Your Account’ to view your basket and enter payment and invoice details.
Step 4: Wait to hear from us
We will be in touch as soon as possible after your purchase to let you know how we’re getting on. Providing your selection is in stock, we’ll allocate you a product and a nearby dealer where you can pop in at your next convenience to pick up your new kit.* We’ll only charge your card once we’ve informed you of where you can pick up your purchase from.Δ
In the interest of security, we ask all customers who use our 'Click & Collect' service to have a recognized form of ID available when they collect their purchase. This ID should be registered to the same address as the card used during the original purchase, and should also contain a photo (modern driving licenses or passports are preferred).
As well as offering ‘Click & Collect’ we still offer a lot of our Accessories and Spare Parts for traditional online sale. ‘Buy Now’ means you’re buying directly from us, and we will ship using one of our next-day courier services to get you your purchase ASAP. * Some dealers may be able to offer a delivery and basic installation service. We recommend you discuss this option directly with your retailer when we’ve put you in touch.
* Should we not be able to source an authorised retailer within a reasonable geographical radius of your invoice address, we will offer a home delivery service directly from Henley Designs Ltd.
Δ Your contract of sale throughout a ‘Click & Collect’ purchase is always with Henley Designs Ltd. So we are happy to help. If you have any questions throughout your purchase, please call our team on 01235 511 166. Terms & Conditions Apply.